How do I check the status of my order

You can check the status of your order by visiting your Order History section in My Account.

Once on the Order History page in My Account, click on the order number and you will see the order status in the top right corner. If you do not know your order number, you can locate it by looking at your order confirmation email.

When a shipping label has been created for your order, you will be able to track your shipment within your Order History.

Please note that although your package has shipped, tracking will take up to 24 hours to appear in a carrier’s tracking system.

If you have any further questions, please contact our customer service team.

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